Social Responsibility
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Social Responsibility

2025 Goals

  • Zero fatalities

  • Zero breakdowns and accidents

  • to 65%

    Increase employee satisfaction and loyalty rate from 57% to 65%
  • by 50%

    Increase the average number of annual training hours per employee by 50% to 123 hours in order to boost performance

Human rights

In accordance with the PhosAgro Code of Ethics and Personnel Management Policy, the Company does not allow any discrimination in any form. The Code of Ethics is mandatory for all employees. The Company guarantees that all employees are employed on a voluntary basis and prohibits the use of child or forced labour. The Code of Ethics determines how rules and standards are shared with personnel and declares that it is mandatory for employees to be familiar with and comply with the Code, while also promoting compliance with its rules and standards for other workers.

PhosAgro’s current Risk Assessment Procedure covers human rights risks, including issues related to modern slavery. In 2018, we assessed the risks related to slavery, forced labour and human trafficking, as well as other risks related to violations of the main human rights and freedoms both in PhosAgro Group activities and in the Company’s supply chain. The assessment did not identify any such risks within PhosAgro Group companies.

PhosAgro affirms the full compliance of its activities and internal guidelines with the requirements and recommendations of the Modern Slavery Act of the United Kingdom. Public declaration with the disclosure of measures taken by the Company to prevent human rights violations, forced labour and slavery in the Company, its subsidiaries and affiliates, as well as in the supply chain.


Healthcare and safety management system

The Company’s primary value is the life and well-being of every employee.

Company healthcare and safety management principles

The Company pays close attention to the strict compliance of its current occupational health and industrial safety system (OHS) with legislative requirements and leading international standards. To this end, the Company has introduced a multilevel health, safety and environment system (HSE) that extends to all management levels and provides managers, specialists and workers with HSE training as required by national law.

In 2014, in collaboration with DuPont Sustainable Solutions, the Company introduced advanced HSE methods and technologies through the HSE Management Improvement Project, which was implemented by all PhosAgro Group enterprises.


Hazard identification and risk assessment procedures

The Company has developed a special methodology for the assessment of risks and identification of significant hazards. Based on the results of hazard identification and risk assessment, each HSE manager creates a list of professional risks for their structural unit.

These lists are used to create a comprehensive list of the Company’s significant professional risks. When assessing the significance of risks, the following criteria are considered important:

  • the degree to which the hazard poses a danger to personnel;
  • the extent of the danger to personnel;
  • how often the hazard occurs;
  • compliance with the workplace safety requirements of the HSE policy

The list of significant professional risks is available on the Company’s web portal. If the initial data is changed, the lists of hazards and risks are updated.

Emergency preparedness procedures

The emergency tolerance of the Company's facilities is ensured in accordance with the requirements of Russian legislation:

  • Action plans are developed for accident management at all hazardous production facilities as required by Russian legislation
  • Educational training sessions, training drills and emergency response exercises are held in various scenarios (with and without the participation of the Russian Federal Rescue Service)
  • A Target Programme for the Development of a Gas Rescue Service, Mine Rescue Service, and a Firefighting and Workplace Accident Prevention Service at JSC Apatit for 2019–2021 was adopted

Regular workplace safety training programmes (investment in personnel)

Employee knowledge is based on:

  • awareness of the importance of following policy and procedures;
  • awareness of occupational hazards/risks and risk management methods
  • awareness of their roles and responsibilities in ensuring the compliance of the Company's activities with the Policy, current legislation and HSE regulative documents;
  • awareness of the potential consequences related to non-compliance with specific procedures;
  • participation in HSE training sessions, knowledge assessment and certification; and
  • awareness of the results of external and internal audits.

The PhosAgro Training Centre also offers additional courses (“Foundations of Safe Behaviour”, “Accident Investigation”, “Behavioural Safety Audits”, etc.) to teach employees additional skills and to provide them with experience applying the requirements of Russian laws and other applicable standards.

Intended audience:

  • “Foundations of Safe Behaviour”: all employees
  • “Accident Investigation” and “Behavioural Safety Audits”: engineers and technicians who take part in the investigation of breakdowns, incidents, accidents, overuse injuries, and other potentially hazardous situations, as well as employees who are involved in activities related to behavioural safety audits.

The PhosAgro Training Centre provides professional safety courses, pre-qualification training on industrial safety, training sessions for Company employees at the Heights training facility, and special safety classes:

  • workplace safety and safe performance of production activities;
  • continuous production improvement;
  • rules and regulations;
  • electrical safety;
  • electric haulage

To make our safety briefings more effective and also to remind employees about safe working methods, we use animated clips created by specialists at the PhosAgro Training Centre:

  • emergency signal response activities;
  • instructions for load haul dumper operators;
  • operator of self-driven machines;
  • safety rules for the operation of electricity generating equipment;
  • mine workings blowout;
  • excavation of mine workings;
  • electric haulage;
  • stair/ladder climbing;
  • installation of mobile horizontal lifelines.

Operation or industry-related instructions

The Company’s activities are regulated by Russian laws on occupational health and industrial safety. In addition, the Company’s processes are described in:

  • Enterprise-wide (or workshop-wide) HSE instructions;
  • Production instructions;
  • Instructions on occupational health and safety and trade professions;
  • Company standards;
  • Production regulations; and
  • Action plans for accident management, etc.

Internal and external health and safety audits

The Company cooperates with state regulatory bodies, such as Rostekhnadzor, the State Labour Inspectorate, Rospotrebnadzor, and the Federal Rescue Service, among others, which are responsible for the execution of external audits (inspections) in accordance with the laws of the Russian Federation. We also engage consulting companies to carry out external audits and assess working conditions in certain special situations.

Concerning internal audits, the Company has a dedicated Occupational Health and Industrial Safety Department that is responsible for internal audits (inspections) of Company employees as part of production monitoring activities.

All data related to internal and external inspections and audits is entered into the Company’s “Security” and “Instructions and Shift Teams” information management systems, which provides numerous opportunities to analyse discrepancies and monitor deadlines.

Healthcare and safety reporting

The Company uses a dedicated system for the creation, submission and processing of reports following internal HSE audits (inspections), including two information management systems (“Security” and “Instructions and Shift Teams”).

The Company also provides all reports required by Russian laws to state regulatory and statistics authorities.

Performance monitoring and assessment

Performance monitoring and assessment underlie the achievement of sustainable results as the Company’s strategic goal in the area of HSE.

Management responsibility

PhosAgro is a vertically integrated structure, which has its own specific risks at each stage of the production process. There are also risks that apply to all stages. It is essential that the Company determine the major risks for each production stage and activity, and introduce measures to mitigate such risks.

PhosAgro Group attaches great importance to personnel and equipment safety at all its facilities. The Company cannot ignore violations of HSE requirements, whether they are caused by PhosAgro employees or those of contractors. Such violations can result in injuries or death, as well as significant material losses and reputational damage.


Social standards for vendors

Not just any company can become a PhosAgro vendor. At the earliest stages of collaboration with potential vendors, the Company checks their activities for compliance with its social responsibility standards. All suppliers must fully comply with the Company’s Code of Ethics, which must be included in the final supply and contracting agreements. Violations of these requirements by a supplier or contractor can lead to the termination of their agreements.

To implement principles of sustainable development throughout the supply chain, the Company monitors compliance of the activities of its potential vendors with its standards of social responsibility.

  1. As part of its bidding procedures, the Company requests information related to the social activities of potential vendors, such as the observance of human rights, working hours and employee social guarantees. Candidates that do not comply with the established criteria are not permitted to participate in the bidding process.
  2. According to the standard vendor or contracting agreement, vendors are required to comply with the Company’s Code of Ethics and to respect human rights as they are formulated in the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work.


Supply chain monitoring

The procurement system is a crucial area of PhosAgro’s activities. As the Company operates on a large scale, it impacts a huge number of business entities and aspects of social life. The Company’s procurement activities contribute to the development of innovative solutions, stimulate better product quality and monitoring, and boost economic activity.

Pursuant to the confirmed Procurement Policy of JSC Apatit, the main purpose of this type of activity is to provide the Company with any inventories, works and services it may need, in due time and with due quality and volume, and for the best price.


Quality management system

Quality management system (QMS)

In the context of the Company's development strategy, senior management assumes the responsibility of maintaining, developing and continuously improving the quality management system. The QMS covers all main managerial levels and all stages of production, from the extraction of raw materials to the release of finished products. It also determines uniform requirements for production and economy management, thus affecting the quality and competitiveness of products along with customer satisfaction.


Products and services meeting sustainable development requirements

One of the Company’s biggest advantages is its vertically integrated business model. In the area of raw materials extraction and processing, PhosAgro has its own extensive and high-quality resource base with a minimum of contaminants. In the area of final product manufacturing, the Company’s entities are located near the main raw materials required for fertilizer production, such as natural gas and sulphur.

JSC Apatit has a dynamically developing business process model and applies the best international practices of ISO 9001, ISO 14001, BS OHSAS 18001 and GMP+ standards.


Local community engagement programmes

We do our best to achieve sustainable development in all our regions, and we contribute to societal development through our value chain. In addition, we create new opportunities for employment, infrastructure and the implementation of social investment programmes.


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  • The environment

    Environmental protection is one of the Company's top priorities throughout the entire product life cycle.

    The priority areas of our environmental strategy include reduction of the Company’s negative impact on the environment, preservation of natural ecological systems and constant development of environmental management

  • Corporate governance

    We are building an effective and transparent governance structure based on equality of shareholders, responsibility and accountability of each governance body, leadership and independence of the Board of Directors, and a corporate culture that does not tolerate any form of corruption or discrimination