In accordance with the PhosAgro Code of Ethics and Personnel Management Policy, the Company does not allow any discrimination in any form. The Code of Ethics is mandatory for all employees. The Company guarantees that all employees are employed on a voluntary basis and prohibits the use of child or forced labour. The Code of Ethics determines how rules and standards are shared with personnel and declares that it is mandatory for employees to be familiar with and comply with the Code, while also promoting compliance with its rules and standards for other workers.
PhosAgro’s current Risk Assessment Procedure covers human rights risks, including issues related to modern slavery. In 2018, we assessed the risks related to slavery, forced labour and human trafficking, as well as other risks related to violations of the main human rights and freedoms both in PhosAgro Group activities and in the Company’s supply chain. The assessment did not identify any such risks within PhosAgro Group companies.
The Company does not permit discrimination based on gender, skin colour, religion, sexual orientation or disability, nor does it permit the use of forced or child labour. Any human rights violations can be reported through the Company’s hotline.
The Company strives to ensure that professionalism, consistently high performance and a commitment to corporate values are a necessary and sufficient condition for, and the only guarantee of, promotion and professional growth among all employees.
The Company’s regulatory documents on labour relations and social guarantees apply to all of its employees.
The Company’s current projects embody this same commitment to equal rights. For instance, our Green Chemistry for Life project, in collaboration with UNESCO, is an example of both cultural and gender equality: last year, four out of nine winners were women, and over the last five years we have given grants to 34 young scientists from 26 countries around the world.
The Company guarantees that all employees work on a voluntary basis and prohibits the use of child and forced labour. This is in line with the four fundamental principles of the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work:
These principles are reflected in the following provisions of the Company’s HR and Collective Agreements Policy:
The responsibility of senior executives for the implementation of diversity initiatives is reflected in the application of equal-opportunity principles throughout the Company; acceptance of, and respect for, each employee as an individual; and the commitment to use this individuality for the benefit of the Company and its employees.
The Company's innovative recruitment approach is based on the constant monitoring of the labour market in the Russian Federation and abroad.
We are considered one of the most attractive employers in our areas of operation. Our main goal is to attract highly qualified professionals and capable leaders regardless of gender, sexual orientation, religion, or national or ethnic background.
In addition to ensuring equal rights for our employment candidates, we also support people with disabilities. In particular, the Company provides such employees with special positions that give them a chance to make significant contributions to our enterprises.
PhosAgro employees attend special courses on human rights, preventing discrimination and forced labour, and complying with the corporate Code of Ethics. These courses are followed by a test to confirm employees’ understanding of the main provisions of the Code, including issues of modern slavery. In addition, employees must, on an annual basis, confirm in writing (electronically) that they fully understand the requirements and obligations of the Code and that they have read it again whenever it is updated.
PhosAgro is wholly committed to upholding ethical principles and standards. The Company puts honesty and integrity first. As an expression of the basic standards of ethical business conduct, the Code of Ethics regulates employee behaviour based on integrity, rightmindedness, justice and partnership. The Company’s training sessions help develop professional competencies and skills, thus promoting a common culture of internal communication. The corporate information system also contributes to the corporate spirit and conveys the Company’s philosophy to employees. It includes a range of corporate media (from newspapers to the web portal), regular meetings with managers, and the hotline.
Along with professional and personal development programmes, the Company also supports initiatives to promote various collective activities within the Company, such as trade unions, youth and veteran organisations, sports and other events, as well as museum-based activities. The Company also contributes to the development of local communities in the regions where it operates by supporting urban development, education, athletics (the BLACKBIRD initiative), intellectual culture, and corporate and urban events.
The Company’s goal is to create a talent pool to provide competent employees for senior and/or more advanced engineering positions in the future. Employee training and development helps employees maintain a high level of qualifications and protects the Company against a shortage of talent. Our training and development system is based on our current and continuously evolving corporate education system. It offers various programmes for talent pool development, mentorship, adaptation and training, as well as the PhosAgro Classes and PhosAgro Schools programmes, along with a programme to engage young and talented college graduates.
To track employee attitudes towards the Company, we regularly conduct research to determine levels of satisfaction and loyalty among employees. We also analyse the statements they make in the mass media and calls they make to the Company hotline.
The Board of Directors’ Remuneration and Personnel Committee analyses the results of the annual employee satisfaction and loyalty survey, while the Board of Directors’ Audit Committee conducts a quarterly evaluation of calls to the hotline and how they are processed by managers. All the members of both committees are independent directors, which helps ensure the most effective evaluation of compliance with the Company’s human rights, diversity and non-discrimination policies, as well as the related monitoring system.
The Company’s primary value is the life and well-being of every employee.
The Company pays close attention to the strict compliance of its current occupational health and industrial safety system (OHS) with legislative requirements and leading international standards. To this end, the Company has introduced a multilevel health, safety and environment system (HSE) that extends to all management levels and provides managers, specialists and workers with HSE training as required by national law.
In 2014, in collaboration with DuPont Sustainable Solutions, the Company introduced advanced HSE methods and technologies through the HSE Management Improvement Project, which was implemented by all PhosAgro Group enterprises.
This allowed the Company to implement behavioural safety audits:
The implementation of these new principles in 2015 had a noticeable impact on the Company’s HSE results.
In 2017, the Company approved an HSE Strategy in order to determine its main working areas and risk-reduction programmes related to all of the Company’s activities.
Since 2017, the Company has been implementing its Safety Culture Development project to promote responsible approaches among technical and engineering personnel at production facilities, as well as to reduce the incident rate. So far, more than 1,000 people have participated in the project, where they have learned how to use advanced methods and tools in the preparation of safety instructions. Furthermore, they now understand how crucial it is to use the latest teaching techniques to help people fully understand the rules regarding their own safety and the safety of their co-workers.
The Company’s employees have the option to train on a full-scale simulator to learn safe methods for working at heights. Our Heights training facility includes every possible type of surface and structure found in our production facilities. This allows personnel to train for any situation related to working at heights.
To ensure workplace safety, the Company is also introducing a LOTO (lockout/tagout) system to prevent equipment from being activated unintentionally or without permission. The LOTO system includes a special lock that physically locks down the power/substance/product until all employees have completed maintenance or repair activities and left the hazardous area.
The Company has designed two top-priority social programmes – “Health” and “Improving Working Conditions” – to promote health and safety among employees.
The Health programme provides for the following:
To implement this programme, we provide employees with voluntary health insurance and offer them opportunities to make use of sanatorium treatments and to take part in recreational activities.
The Improving Working Conditions programme provides for the following:
— In November 2018, the Company received the IFA (International Fertilizer Association) Excellence Gold Medal for HSE in recognition of best practices in the area of occupational health and safety.
— In 2018, won the Leaders of Russian Business: Dynamics and Responsibility (an all-Russian contest organized by the Russian Union of Industrialists and Entrepreneurs) for achievements in the area of HSE
— In 2016, the Company won the Grand Prix in the Leaders of Russian Business: Dynamics and Responsibility contest. Companies were assessed based on various indicators, such as dynamic business development, best import substitution projects, development of intersectoral partnerships in response to regional social problems, high-quality sustainable development reports, HSE achievements, development of personnel capabilities, and environmental commitments.
Thanks to our conscious efforts, we have seen a constant decline in our accident frequency rate. From 2011 to 2018, the LTIFR at our main production sites decreased from 0.23 to 0.04 (per 200,000 hours).
LTIFR dynamics for the main production sites, for 200 thousand hours per employee:
The Company has developed a special methodology for the assessment of risks and identification of significant hazards. Based on the results of hazard identification and risk assessment, each HSE manager creates a list of professional risks for their structural unit.
These lists are used to create a comprehensive list of the Company’s significant professional risks. When assessing the significance of risks, the following criteria are considered important:
The list of significant professional risks is available on the Company’s web portal. If the initial data is changed, the lists of hazards and risks are updated.
The emergency tolerance of the Company's facilities is ensured in accordance with the requirements of Russian legislation:
Employee knowledge is based on:
The PhosAgro Training Centre also offers additional courses (“Foundations of Safe Behaviour”, “Accident Investigation”, “Behavioural Safety Audits”, etc.) to teach employees additional skills and to provide them with experience applying the requirements of Russian laws and other applicable standards.
The PhosAgro Training Centre provides professional safety courses, pre-qualification training on industrial safety, training sessions for Company employees at the Heights training facility, and special safety classes:
To make our safety briefings more effective and also to remind employees about safe working methods, we use animated clips created by specialists at the PhosAgro Training Centre:
The Company’s activities are regulated by Russian laws on occupational health and industrial safety. In addition, the Company’s processes are described in:
The Company cooperates with state regulatory bodies, such as Rostekhnadzor, the State Labour Inspectorate, Rospotrebnadzor, and the Federal Rescue Service, among others, which are responsible for the execution of external audits (inspections) in accordance with the laws of the Russian Federation. We also engage consulting companies to carry out external audits and assess working conditions in certain special situations.
Concerning internal audits, the Company has a dedicated Occupational Health and Industrial Safety Department that is responsible for internal audits (inspections) of Company employees as part of production monitoring activities.
All data related to internal and external inspections and audits is entered into the Company’s “Security” and “Instructions and Shift Teams” information management systems, which provides numerous opportunities to analyse discrepancies and monitor deadlines.
The Company uses a dedicated system for the creation, submission and processing of reports following internal HSE audits (inspections), including two information management systems (“Security” and “Instructions and Shift Teams”).
The Company also provides all reports required by Russian laws to state regulatory and statistics authorities.
Performance monitoring and assessment underlie the achievement of sustainable results as the Company’s strategic goal in the area of HSE.
PhosAgro is a vertically integrated structure, which has its own specific risks at each stage of the production process. There are also risks that apply to all stages. It is essential that the Company determine the major risks for each production stage and activity, and introduce measures to mitigate such risks.
PhosAgro Group attaches great importance to personnel and equipment safety at all its facilities. The Company cannot ignore violations of HSE requirements, whether they are caused by PhosAgro employees or those of contractors. Such violations can result in injuries or death, as well as significant material losses and reputational damage.
Senior managers (top executives of the Company and its enterprises, as well as their direct subordinates) recognise the importance of OHS issues, and they are ready to take the appropriate managerial measures. They regularly demonstrate their commitment to HSE principles and use DuPont’s tools for the development of a culture of safety.
In 2008, the Company introduced and certified its industrial and work safety management system as required by BS OHSAS 18001. At JSC Apatit (Cherepovets), this system continues to comply with the requirements of the OHSAS 18001 international standard.
The Company has an Occupational Health and Safety Policy, which is part of the Quality, Environment and Workplace Health and Safety Policy designed to ensure the further development of the Company’s activities in compliance with the requirements of OHSAS 18001.
The Policy is developed, monitored and reviewed (updated) by the head of the Company in collaboration with process owners and managers of the Company’s structural units. The Policy is reviewed every year.
The Company’s senior managers are responsible for ensuring awareness of the Policy at every managerial level. They are also responsible for Policy implementation and support.
The Board of Directors has created a dedicated HSE Committee, whose key objectives include the following:
To demonstrate their commitment to HSE issues, managers participate directly in health and safety activities, such as behavioural safety audits, where they communicate with workers and discuss current safety questions on-site, which helps identify potentially hazardous situations and prevent them from developing into emergencies.
Not just any company can become a PhosAgro vendor. At the earliest stages of collaboration with potential vendors, the Company checks their activities for compliance with its social responsibility standards. All suppliers must fully comply with the Company’s Code of Ethics, which must be included in the final supply and contracting agreements. Violations of these requirements by a supplier or contractor can lead to the termination of their agreements.
To implement principles of sustainable development throughout the supply chain, the Company monitors compliance of the activities of its potential vendors with its standards of social responsibility.
To become a PhosAgro vendor, representatives of bidding companies must confirm that they have read and respect the requirements of the Company’s Code of Ethics and human rights obligations, that they treat their employees and partners with dignity and respect, and that they do not participate in human trafficking, slavery or forced labour (including child labour).
The Company declares that it may refuse to cooperate with counterparties and business partners if they engage in discrimination or forced labour in relation to either their own personnel or the employees of contractors.
The Company does not currently have a procedure in place to determine the percentage of new vendors that have successfully proved their compliance with human rights criteria.
The procurement system is a crucial area of PhosAgro’s activities. As the Company operates on a large scale, it impacts a huge number of business entities and aspects of social life. The Company’s procurement activities contribute to the development of innovative solutions, stimulate better product quality and monitoring, and boost economic activity.
Pursuant to the confirmed Procurement Policy of JSC Apatit, the main purpose of this type of activity is to provide the Company with any inventories, works and services it may need, in due time and with due quality and volume, and for the best price.
There are different procurement tactics depending on the type of product or service the Company needs:
Procurement of fuel and raw materials accounts for more than 60% of expenses.
Procurement structure in 2018, RUB billion:
The Company seeks to procure items from local suppliers and contractors and to support the local community in the regions where it operates.
Share of local counterparties in the Company's production entities
Amount of procurement from local counterparties in the Company’s production entities
Amount of procurement in 2018, RUB thousand
Amount of procurement in 2019, RUB thousand
Imported/Russian procurement: JSC Apatit and affiliates
Most of our procurement activities are carried out with Russian vendors and contractors.
Procurement geography (number of counterparties)
|Name||Apatit JSC||Balakovo Branch of Apatit JSC||Volkhov Branch of Apatit JSC||Kirov Branch of Apatit JSC|
|Nizhny Novgorod oblast||23||11||9||13|
|Republic of Bashkortostan||10||7||8||9|
|Republic of Tatarstan||11||10||5||7|
The Company adheres to the following principles in its procurement activities:
1. THEY MUST BE CONDUCTED IN A LEGAL, COMPETITIVE, AND TRANSPARENT MANNER
Interaction with vendors is based on principles of complete decision-making transparency, market and formula pricing, and long-term relationships.
Procurement is carried out on a competitive basis. When the Company needs to purchase petroleum products, materials and equipment, as well as work and services, the PhosAgro Tender Committee organizes bidding procedures based on proposals received from suppliers on the electronic trading platform.
The main goals of bidding procedures are to increase the efficiency and transparency of procurement procedures, create equal conditions for all potential vendors, establish equal requirements, and ensure an objective approach to the evaluation of vendor proposals.
The Company has established (Company Standard STO 7.4-01) documented procedures to regulate the process of vendor evaluation and selection.
According to STO 7.4-01, vendors should be regularly re-assessed to prove compliance with the terms of their agreement. The corporate information system hosts a database of vendors and list of unreliable counterparties. The registers of service providers with their statuses (score) are hosted on the Company's corporate website.
2. THEY MUST TAKE INTO ACCOUNT THE SPECIFIC REQUIREMENTS, QUALITY, SERVICE, SHIPPING, RELIABILITY, ENVIRONMENTAL FRIENDLINESS AND GENERAL COST OF OWNING INVENTORY, PLUS LEGAL, NORMATIVE, AND SOCIAL ISSUES
Procurement is one of the links in a sequence that transforms resources into finished products for customers. Its main purpose is to ensure that the Company receives everything it needs, including raw materials, equipment and services, at the right time, in the right place, and from a reliable supplier at a reasonable price.
Product quality requirements are included in standard agreements. Prior to purchasing raw materials, components or packaging, the Company’s QC Department inspects the product in question and provides a report (confirmation) with a comprehensive description of the product’s parameters. Every year, the Company issues a List of Industrial Engineering Products subject to incoming inspection (Organisation Standard STO 8.4-05-2017, Appendix B). If necessary, samples may be transferred to accredited third-party centres with a request to perform tests on the parameters covered by each centre’s area of accreditation.
The evaluation and selection of vendors is carried out in accordance with Organisation Standard STO 7.4-01. The Company also has a Standard for Procurement Management Related to Works and Services Received from Third Parties, which determines criteria for the assessment and selection of service providers. The Company’s corporate website includes a Register of Service Providers (with their final score as per 10; 82; ND ) that identifies all vendor categories: key vendors, vendors compliant with Company requirements and vendors that failed to comply.
In line with the principles of corporate sustainability, the Company reviews potential suppliers for compliance with environmental protection and social responsibility.
The environmental safety of raw and ready materials purchased by the enterprise is ensured by:
Observance of human rights
According to the Company’s Code of Ethics, the Company declares that it may refuse to cooperate with counterparties and business partners if they engage in discrimination or forced labour, either in relation to their own personnel or the employees of contractors.
3. THEY MUST BE IMPLEMENTED THROUGH REASONABLE AND SUSTAINABLE BUSINESS SOLUTIONS
Modern solutions help us create optimal procurement models and compare prices from different suppliers in the system and market in general. Thanks to prompt and accurate information on our stock, competitors, prices, demand, and logistics conditions, we can track the latest trends, make fast decisions and evaluate the results of our efforts.
Key procurement decisions:
In the context of the Company's development strategy, senior management assumes the responsibility of maintaining, developing and continuously improving the quality management system. The QMS covers all main managerial levels and all stages of production, from the extraction of raw materials to the release of finished products. It also determines uniform requirements for production and economy management, thus affecting the quality and competitiveness of products along with customer satisfaction.
PhosAgro’s Quality Policy is designed to enhance the Company’s reputation as a reliable supplier and manufacturer of high-quality mineral fertilizers, feed phosphates, concentrates and mineral salts. The Policy takes the following factors into account: the compliance of products with established requirements, requests from all stakeholders, the Company’s strategic goals, and ISO 9001 requirements (including compliance with the Company’s intentions, context and development strategy, establishment of partnership relations with providers of goods, services, works, etc.).
The QMS helps identify and classify interconnected and interacting processes for managers to observe, measure and analyse, with the ultimate aim of ensuring their continuous improvement. To make process management more efficient, the Company has developed local regulations, including organisation standards, regulations on activities, instructions, etc., and adapted them to the requirements of international standards.
The QMS helps identify and classify interconnected and interacting processes for managers to observe, measure and analyse, with an ultimate aim of ensuring their continuous improvement.
To make process management more efficient, the Company has developed local regulations, including Organization Standards, Regulations on Activities, instructions, etc., and adapted them to the requirements of international standards.
To confirm that a particular management system is operating at a high level (developing and improving, as well as offering high product quality and sound management of all stages of a product’s life cycle), it has to be certified. Two of our affiliates (Cherepovets and Balakovo) have obtained ISO 9001: 2015 international certificates, and these are reconfirmed every year. In 2018, JSC Apatit also won a Russian Government Prize for significant achievements in the area of product quality and the introduction of effective quality management methods.
JSC Apatit strives to further improve its QMS and make it more efficient on every managerial level, and thanks to its resources and potential, the enterprise can look confidently into the future.
One of the Company’s biggest advantages is its vertically integrated business model. In the area of raw materials extraction and processing, PhosAgro has its own extensive and high-quality resource base with a minimum of contaminants. In the area of final product manufacturing, the Company’s entities are located near the main raw materials required for fertilizer production, such as natural gas and sulphur.
PhosAgro produces unique products and offers one of the safest phosphate-based fertilizers in the world with cadmium content of 0.2% mg/kg of P2O5. The Company promotes its products in markets using the slogan “Pure minerals for a healthy life”, which emphasises the unique purity of its fertilizers and close cooperation with agricultural producers.
JSC Apatit, the Balakovo branch of the Company, is the only Russian manufacturer of monocalcium phosphate (for MCP forage). In 2008, it also became the first Russian company to obtain a GMP+B2 certificate of compliance with European quality standards for feed materials. In 2018, our Cherepovets enterprise was certified for compliance with GMP+B1 requirements for feed safety management systems as part of our goal to produce feed-grade urea for the European market.
PhosAgro is constantly searching for product innovations, both through its own developments based on experience and knowledge in the industry and in cooperation with the Y.V. Samoilov Research Institute for Fertilizers and Insectofungicides (NIUIF). The Quality Control Directorate of Apatit JSC has its own technological laboratory to study new reagents and develop new products and services in collaboration with our consumers and partners.
To increase the company's confidence in the safety of its operations and products, Apatit promptly issues the necessary licenses for all controlled activities. All fertilizers have passed mandatory certification.
The Company's products sent for export to EU countries are registered in accordance with the European Commission Regulation (EC) No. 1907/2006 on the Registration, Evaluation and Authorisation of Chemicals (REACH). The quality of mineral fertilizers produced is confirmed by state registration certificates and declarations of conformity and safety certificates. Environmental and toxicological safety, as well as the effectiveness of new fertilizer brands, have been confirmed in the course of expert reviews. The products are properly classified, labelled and packaged in accordance with EC Regulation No. 1272/2008 (CLP Regulation). All types of fertilizers are provided with safety certificates.
Mineral fertilizers produced by Apatit must undergo state registration of agrochemicals by the Ministry of Agriculture of the Russian Federation. All brands of Apatit mineral fertilizers registered in the Russian Federation have undergone mandatory evaluations: toxicological and hygienic evaluation is carried out by the F.F. Erisman Federal Research Centre for Hygiene, biological evaluation is carried out by the D.N. Pryanishnikov All-Russian Scientific Research Institute of Agrochemicals, ecological evaluation is carried out by Rosprirodnadzor and Moscow State University, and sanitary and epidemiological inspection is carried out by Rospotrebnadzor.
ISO 9001:2015, ISO 14001:2015, BS OHSAS 18001, and GMP+ certification is confirmation of product quality and reliable monitoring at all stages of the product life cycle. Apatit JSC has regular internal and external audit procedures in place to evaluate the Company's compliance with these standards and obtain certificates. Every year, the company successfully reconfirms its compliance with international standards.
In 2017, the Company was certified for compliance with the Protect and Sustain standard of the International Fertilizer Association (IFA). The necessary audit was carried out by SGS, the world’s leading company for inspection, supervision, testing and certification. The Protect and Sustain standard was developed by the IFA with the support of SGS in 2010 for IFA companies to ensure the compliance of their products with high standards of quality, safety and reliability through the introduction of the best industry practices and technologies. The Company’s successful completion of the certification process signifies that its products, both during production and at the final stage, are completely safe. Certificates were obtained because the Company applies best practices in collaboration with customers, complies with safety regulations and HSE standards, and applies best practices for the transport and storage of products.
The Company participates in competitions and initiatives to monitor the quality of its products and services, as well as to determine its place in terms of environmental and social responsibility. PhosAgro Group has won a number of prestigious government quality and management awards.
As a member of the International Fertilizer Association and International Plant Nutrient Institute (IPNI), the Company frequently participates in Russian and international meetings, seminars, exhibitions, conferences and forums related to agriculture and/or fertilizers (Golden Autumn exhibition, St. Petersburg International Economic Forum, Eastern Economic Forum, Chemistry Exhibition, International Green Week Berlin, and events organised by the Russian Fertilizer Producers Association) to share its experience with customers, shape individual recommendations on the use of fertilizers, and offer samples of new products to its clients.
We do our best to achieve sustainable development in all our regions, and we contribute to societal development through our value chain. In addition, we create new opportunities for employment, infrastructure and the implementation of social investment programmes.
To achieve these goals, the Company sets three main objectives:
The Company’s business activities have a positive impact on the economy both throughout Russia and in the regions where we operate. We aim to understand and manage this impact better in order to contribute to the sustainable development of local communities, while at the same time encouraging a diverse and sustainable economy in the various regions of Russia.
The Company has a significant impact on the social life and development of communities in the regions where it operates. In this regard, we must minimise negative impacts to create conditions for sustainable growth. A proactive approach to the strategic engagement of stakeholders and communities helps us control the development process and ensure that it is in line with the interests of local communities.
The Company’s charitable activities serve interests of public benefit through collaboration with state and local authorities, local community and public organisations, educational institutions, etc.
All charity events held by the Company comply with the requirements of the Federal Law on Charitable Activities and Charitable Organisations, the Federal Law on Advertising, as well as Company by-laws.
Environmental protection is one of the Company's top priorities throughout the entire product life cycle.
The priority areas of our environmental strategy include reduction of the Company’s negative impact on the environment, preservation of natural ecological systems and constant development of environmental management
We are building an effective and transparent governance structure based on equality of shareholders, responsibility and accountability of each governance body, leadership and independence of the Board of Directors, and a corporate culture that does not tolerate any form of corruption or discrimination